Some believe selecting a telephone headset is easy however many come to find out that this is truly a difficult process. There are a variety of different features, designs and compatibility requirements based on user specifications. There isn't a one size fits all method to selecting an appropriate headset as each telephone has different requirements. This can be a bit confusing however it is best to contact a local authorized dealer as many sales associates are more than happy to help with compatibility over the phone. For those that cannot find an expert in the area feel free to use these helpful steps ensuring best results.
Limiting Down the Selection Process
Corded or Cordless - With a variety of styles to choose from and literally thousands of different models, the first and foremost thing to do is limit the selection process down. This process is commonly known as the "process of elimination" as users need to ask themselves whether they require a corded or cordless headset? Corded office headsets are going to be much cheaper than that of a wireless but limit mobility to around six feet. Wireless systems are going to maximize efficiency and work output with mobility ranges beyond 350 feet with remote answering functionality. When the user determines which type of headset is preferred it is now time to move on to the specifications for finding a compatible hands free solution.
Requiring Amplification - Most desk phones require an external amplifier for supplying the power to the telephone headset as well as offering volume and mute functions. In some cases the desk phone may include an internal amplifier which would supply a modular headphone jack with volume and mute functions located on the base of the phone. Most IP telephones have built in amplifications such as popular Cisco, Avaya, Nortel, NEC and Polycom systems. Important Note: all wireless headsets include built in amplification and do not need to meet the above credentials for compatibility.
Once these two main essentials have been met and the user has determined which type of system is required there are numerous features available with each unique solution. Both wireless and corded headsets offer ultimate hands free telecommunications practicing safe ergonomics for the caller. Once compatibility is confirmed users can select from various features and benefits to maximize the hands free experience.
Key Telephone Headset Features and Available Technology
Noise Reduction - It is highly recommended to select a system with noise cancellation especially in louder work spaces which filter out unwanted background noise delivering ultimate clarity and performance.
Versatile Wearing Style - New convertible headset designs feature two in one wearing styles which include ear hook and over the head band options. This creates versatility for the caller and is also great for entry level users, unsure of which design is preferred. In some cases the manufacture may include a third behind the neck design. Convertible headsets are also excellent solutions for heavier call centers in which callers share systems as each user can easily change the wearing style for their shift.
New Tri-Connectivity - Recent breakthrough innovation features multi-connectivity options for desk phone, USB computer and Bluetooth devices. Providing superior convenience for the caller enabling the use of a single headset for all unified communication devices. With mobile presence in the office such as smart phones and tablets as well as VoIP communication in high demand, engineers have certainly over delivered with their latest technological advances.
There are many more features to choose from which add pure luxury for in the office or dispatch center such as leatherette cushions, increased roaming ranges and even LCD touch screen navigation. Whether buying a telephone headset for the first time or an avid mobile user, industry leading manufactures have a solution for everyone.
